These data protection guidelines are to inform you what data we record, how we use it and under what circumstances we pass it on.
1. Registration data
All customer details are treated in line with the BDSG [Federal German Data Protection Act] and the TMG [Teleservices Data Protection Act] When you register in the application , for instance, in order to store your address count permanently, or to order data, you are requested to provide certain details, including your name, e-mail address and postal address. All these details are only used for the purposes of your order and in order to keep you informed about the status of your order. If you choose to pay by credit card, during the process we require the credit card number and the expiry date – however, this data is not stored. All the information you enter is protected by the SSL encryption process. SSL encodes the data transferred in such a way that it is unreadable by third persons who might try to intercept it. Further details entered when you register are voluntary and help us to optimise our services for you. After the commencement of a business relationship, you might receive relevant information to you regarding our industry, products or services. The information will be transmitted via postal service, a phone call or an email. However, you are free to reject such information at any time and will consequently not receive it anymore. Furthermore, you are entitled to request information about your personal data stored on our database at any time, free of charge. The stored data will also be deleted if you wish so. Please place your request with a note through postal service, fax or email: datenschutz@kbdirect.ch
2. Disclosure of personal details to third parties
We use your personal details solely to process your order or for business contact with you. Consequently. we do not pass on data to third parties. Exceptions are only permitted in an official enquiry, to comply with legal regulations or in order to defend our copyright or other rights. We take the appropriate technical and organisational steps to protect the information we have been entrusted with from unauthorised access.
3. Visitor details
When you visit our website , your browser transmits your IP address to our web server. We record this and the activities that are carried out from your computer in our application. This information is passed on solely in the event of misuse of data supplied by us, if necessary to the law enforcement agencies. We may use your IP address during your visit to look for information on your company in public databanks which helps us to optimise the services we offer. Any information established in this process is used exclusively in line with the German laws on personal data. Naturally, no information on you as a private individual is searched for nor stored.
4. Cookies and 1-Pixel-GIFs
We use cookies to make navigation easier if you visit our website again, eg: in case you close the browser window by mistake. A cookie is a small data file which is sent via your browser and stored on your computer's hard disk. A cookie cannot read data from your hard disk, nor damage your computer system. In the browser configuration you can decide yourself whether to accept cookies. If you reject cookies, you may not be able to use the full functions offered by our or other websites. We employ single-pixel graphics for statistical purposes. These small, invisible graphic data files cannot cause any damage. Their purpose is to analyse visitor behaviour within the application and so optimise our services. No information on you as a private individual is gathered.
